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Privacy Policy

Effective Date: October 20, 2025

At Topdesimart (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (Topdesimart.com) and mobile application (Topdesimart App). By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, phone number, email address, delivery address, and payment details.

  • Payment Security: We do not store full credit/debit card information. All payments are processed securely via PCI-compliant payment gateways.
Device Information

  • Device type, operating system, app version, unique device identifiers.

Location Information

  • With your consent, we may collect precise or approximate location data to:

    • Show nearby delivery availability

    • Offer location-based services or promotions

    • Improve logistics and operations

  • You may disable location permissions in your device settings. Some features may not work correctly without location access.

Usage Data

  • App interactions, pages visited, features used, and performance logs.

Cookies and Tracking

  • We may use cookies, web beacons, and similar technologies to improve your experience, analyze site usage, and provide personalized content and offers.

  • You can manage or disable cookies via your browser or device settings.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process transactions

  • Improve and personalize your app and website experience

  • Provide customer service and respond to your inquiries

  • Communicate promotions, updates, and offers (only with your consent)

  • Detect and prevent fraud or misuse

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Payment gateways, delivery partners, and other third parties who help us operate our business

  • Analytics Providers: To improve app and website performance

  • Legal or Regulatory Authorities: If required by law

All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us at contact@topsus.com.

5. Your Rights and Choices

You may:

  • Review or update your personal information

  • Opt out of promotional emails, messages, or push notifications

  • Request deletion of your account and associated data

For any of these requests, contact us at contact@topsus.com.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the Internet or electronic storage is completely secure.

7. Location Access

Location data is collected only with your explicit consent and is used to:

  • Enable location-based features (e.g., finding nearby delivery areas)

  • Ensure service availability

  • Optimize delivery logistics

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted at www.topdesimart.com/privacy-policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Topdesimart

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